Improving access to interpreter services

As a health professional in palliative care, you are likely to require interpreter and translation services to facilitate clear communication about care needs and service provision. Here are some services that are available throughout Australia to assist you.

For everyone

The Australian Government offer a fee paying and free translation and interpreting service. Visit the website to book a phone interpreter or an on-site interpreter.

Agencies must apply for a client code to register for Australian Government Translation and Interpreting services (TIS). Visit the website to register.

Cultural and linguistically diverse people

The Centre for Cultural Diversity and Ageing: Bilingual Directory has a list of bilingual staff that can be hired out to aged care service providers to match the language spoken by their consumers. Visit the website to learn more.

A more comprehensive list of language support resources is available.

Last updated 02 August 2021