Providing culturally responsive and safe care

This section provides resources that will help you to be more culturally aware and provide culturally safe and competent care to those from diverse backgrounds.

For everyone

The Department of Health and Aged Care: Aged Care Diversity Framework outlines action plans to address the needs of all diverse groups including Aboriginal and Torres Strait Islander peoples, senior Australians, Culturally and Linguistically Diverse backgrounds and Lesbian, Gay, Bisexual, Transsexual and Intersex elders. Intended for aged care service providers the documents can be downloaded from the Department website.

Aboriginal and Torres Strait Islander peoples

The Indigenous Allied Health Australia (IAHA) cultural responsiveness in action framework was developed to provide practical strategies to strengthen individuals and agencies in their care for Aboriginal and Torres Strait Islander peoples. Visit the IAHA website to access Indigenous Allied Health Australia cultural responsiveness training based on the framework.

Care leavers

This Video from the Alliance for Forgotten Australians 'Who are the Forgotten Australians?' provides insight into the trauma associated with their experience.

Who are the Forgotten Australians?

Cultural and linguistically diverse people

The Centre for cultural diversity and ageing website provides four online training modules to support aged care providers to develop and deliver Inclusive services to all consumers.


To understand more about homelessness, its causes and the impact it can have on individuals visit the Analysis and Policy Observatory to read the Commonwealth Australia report: The road home - a national approach to reducing homelessness. The insights in this 2008 white paper may raise your cultural awareness of homelessness and in turn, help you to provide a culturally safe care.

Lesbian, gay, bisexual, transgender and intersex

The ELDAC website section: Australia’s ageing LGBTI population section explains the impact of discrimination on the health of the LGBTI community. They link to many resources and detail the relevance of inclusive practice for palliative care and advance care planning. 

Older people

Here is a discussion tool, from the University of Tasmania. Developed for residential and aged care facility staff, the Talking about dementia and dying training booklet can be read online or printed.

Rural and remote areas

To help allied health professionals transition into rural and remote health service the Services for Australian Rural and Remote Allied Health (SARRAH) website provides training and education modules that will help you to be more culturally aware as you transition to rural practice.

A more comprehensive list of culturally aware practice resources is available.

Last updated 02 August 2021