If a person’s care is already being managed by a palliative care service, that palliative care service should always be contacted first for advice regarding care and symptom management. However, if the person does not have a palliative care service or their service is not available after hours, contacting a palliative care support service in your jurisdiction is the next step.
ACT
Call the relevant hospital switchboard and ask for the palliative care specialist on call:
NT
Call the relevant hospital switchboard and ask for the palliative care specialist on call:
NSW
People registered to specialist palliative care services will receive the after-hours local health district (LHD) area contact number individually.
QLD
1300 PALLDR: 1300 725 537 – 24/7 palliative care advice hotline for doctors, nurse practitioners, paramedics and pharmacists
1300 PALLCR: 1300 725 527 – 24/7 hotline for nurses and allied health and Aboriginal and Torres Strait Islander health workers/practitioners in all care environments.
SA
Statewide 24/7 palliative care support line: 1300 673 122
Tas
Contact the after-hours telephone advice and support 4.30pm to 8.00am (Monday to Friday) and 24 hours (weekends and public holidays) via the Royal Hobart Hospital switchboard: 03 6166 8308.
Vic
Palliative Care Advice Service: 1800 360 000 (7am – 10pm everyday)
Note: This service for health professionals as well as patients and their families and carers
Victorian Virtual Emergency Department – available 24/7.
Note: This service is for health professionals as well as patients and their families and carers
WA
Palliative Care Outreach Service: 1300 558 655 is a 24/7 telephone advisory service for advice on pain and symptom management, medication advice.