Western Australia

Palliative care organisations

• Palliative Care WA. Tel: 1300 551 704
• Palliative Care Australia. Tel: (02) 6232 0700

Carers support

• Carers WA.  Tel: 1300 227 377
• healthdirect : For resources and information on caring for others, respite care, and residential care
• My Aged Care: Helpful information for carers Tel: 1800 200 422
• Carers Western Australia - Young Carers

Health services

• My Aged Care services: To arrange an aged care assessment Tel: 1800 200 422
  • Find a provider: If you have already been assessed and are ready to find a suitable local service provider
• Health Direct Australia. Tel: 1800 022 222
• GP helpline: For after-hours medical advice when you cannot access your usual general practitioner Tel: 1800 022 222
• WA Country Health Services: Health services for Goldfields, Great Southern, Kimberley Midwest, Pilbara, South West, and Wheatbelt
• The Health and Disability Services Complaints Office’s (HaDSCO) Tel: 1800 813 583
• Commonwealth Home Support Programme
• WA Health Services Directory
• healthdirect National Health Service Directory

Information and advice

• Carer Gateway
• Infoxchange Service Seeker
• Kids Helpline: Free support and counselling to talk through problems for people aged 5-25 Tel: 1800 55 1800
• Legal Aid - WA
• Lifeline: For crisis support and suicide prevention Tel: 13 11 14
• MensLine Australia: Free telephone and online counselling service for Australian men Tel: 1300 789 978
• Advance Care Planning Australia: Information on advance care planning
• Public Trustee of WA

Equipment and supplies

• Indigo - Independent Living Centre WA
• Western Australian Community Aids and Equipment Program
• Payment funds for essential medical equipment (e.g., for a dialysis machine or an oxygen concentrator)

Transport and travel

• The Public Transport Authority (PTA) - Accessible travel
• Angel Flight Australia: For coordinating free, non-emergency flights and transfers to access specialist medical treatments Tel: 1300 726 567
• Transport and Car Rentals for People with Disabilities in Australia
• Australian Disability Parking Scheme
• Buses, Trains and Public Transport information from WA Government
• Taxi User Subsidy Scheme (TUSS) Tell: 1300 660 147
• National Public Toilet Map
• Patient Assisted Travel Scheme (PATS) (WA)
• Patient Transfer Service
• Transperth: Free travel for people with disabilities that currently hold a carer concession card

Financial assistance

• Australian Red Cross. Tel: 1800 733 276
• Email: wainfo@redcross.org.au
• Centrelink - Services Australia
• Payments and services for caring for someone
• Disability Support Pension
• Health Care Card
• Department of Veterans’ Affairs: Support for those who serve or have served in defence of our nation, and their families
• Disability services - The Department of Communities

Help within your home

• The Commonwealth Government funds a range of services for older Australians. You can find details at the My Aged Care website
• Commonwealth Home Support Programme: If you want to stay in your own home, but need some help with daily tasks, or require entry level care
• Home modification: Better Health Channel provides a checklist for use when considering home modifications
• Meals on Wheels (WA)
• The Australian government My Aged Care website: Find out which services are available and how to access them

Complaints process

• Complaintline: For guidance on how to make a complain about health practitioners
• The Australian Government Aged Care Quality and Safety Commission site: For guidance on how to lodge a complaint or raise a concern, with a complaint lodgement form