Victoria

Palliative care organisations and programs

• Palliative Care Victoria. Tel: (03) 9662 9644
• Victorian Paediatric Palliative Care Program, Royal Children’s Hospital
• The Victorian Palliative Care Advice Service. Tel: 1800 360 000

Carers support

• Carers Victoria. Includes Young Carers supports
• Alfred Health Carer Services
• Tandem: Support for family, carers and supporters of people with mental health challenges
• Siblings Connections (associated with The Compassionate Friends VIC)
• The Compassionate Friends (TCFV): Peer-to-peer support services for individuals (18+ years), who are bereaving a child, sibling, or grandchild. Tel: 1300 064 068
• Victorian Government Carer Card Program. Tel: 1800 901 958

Health and community services

• Nurse-On-Call: For immediate, expert health advice from a registered nurse, 24 hours a day, 7 days a week Tel: 1300 60 60 24
• Better Health Channel - Services and support
• State Government of Victoria - Making alterations to your home
• The Department of Health: Public sector residential aged care services
• Meals on Wheels Victoria

Information and advice

• Home modification: Better Health Channel provides a checklist for use when considering home modifications
• Cancer Council Victoria
• Care Connect: For help with simplifying and personalising the aged care journey. Provides access to Home Care service providers from its network. Tel: 1800 692 464

Equipment and supplies

• Victorian Aids and Equipment Program

Transport and travel

• Public transport accessibility information
• Red Cross Transport service
• Multi Purpose Taxi Program
• Victorian Patient Transport Assistance Scheme (VPTAS) (VIC)
• Vic Roads Accessible Parking Permits: Use the online directory to find a Municipal Council to apply for disability parking
• Ambulance Victoria
  

Financial and legal assistance

• Victoria State Government Department of Health: Advance care planning
• Advance Care Planning: Vic
• Victorian Legal Aid. Tel: 1300 792 387
• Office of the Public Advocate - Victoria
• State Trustees: For help with looking after your financial and legal affairs in times of need and when you pass away. Tel: 1300 138 672
• Business Victoria: Deal with illness

Representation and complaints

• Health Complaints Commissioner. Tel: 1300 582 113