To ensure the provision of high quality palliative care, it is important that services be able to determine and measure the impact of their service delivery, and the outcomes they offer people with a life-limiting illness, their families and carers.
The Palliative Care Outcomes Collaboration (PCOC) is a national program that utilises standardised clinical assessment tools to measure and benchmark patient outcomes in palliative care. Participation in PCOC is voluntary and can assist palliative care service providers to improve practice.
The PCOC patient outcome improvement framework is designed to:
- provide clinicians with the tools to systematically assess individual patient experiences using validated clinical assessment tools,
- define a common clinical language to streamline communication between palliative care providers,
- facilitate the routine collection of national palliative care data to drive quality improvement through reporting and benchmarking,
- provide service to service benchmarking reports and opportunity to discuss sector results at benchmarking workshops, and
- support research using the PCOC longitudinal database (2006-2015).
The clinical assessment tools are: Palliative Care Phase, Palliative Care Problem Severity Score (PCPSS), Symptom Assessment Scale (SAS), Australia-modified Karnofsky Performance Status (AKPS) scale and Resource Utilisation Groups – Activities of Daily Living (RUG-ADL).
PCOC is funded by the Australian Government Department of Health and is managed by a collaboration of four universities led by the University of Wollongong's Australian Health Services Research Institute.
Last updated 5 November 2017