Use these links to find practical support or services in Western Australia (WA), or to put you in touch with support groups.
Last updated 12 June 2020
|Palliative Care Organisations
||Palliative Care WA. Phone: 1300 551 704
Palliative Care Australia. Phone: (02) 6232 0700
|Carers Support and respite
||Australian Red Cross. Freecall: 1800 441 014
Carers WA. Phone: 1300 227 377
Healthdirect lists resources for those caring for others as well as information on respite care and residential care
Myagedcare website has some helpful information for carers. Freecall: 1800 200 422
For young carers: Young Carers Australia - Western Australia
Carer Gateway provides an easy way to find respite service providers in your area. Phone: 1800 422 737
Commonwealth Home support Programme. There is also a National Carer Counselling Program on Freecall: 1800 242 636.
Myagedcare provides an overview of respite care and eligibility and assessment
Freecall: 1800 200 422
||Aged Care Assessments
The first step to access government-funded care services is to speak with My Aged Care services about arranging for an assessment by calling 1800 200 422. If you have been assessed and are ready to find a suitable local service provider visit Find a provider on the My Aged Care pages.
Aged Care Guide has a list of respite services in your state
Carers Australia: Information sheets on dealing with hospitals
Health Direct Australia. Phone: 1800 022 222
GP helpline. For after-hours medical advice when you cannot access your usual GP, call the GP helpline on 1800 022 222 for assistance.
Health services for Goldfields, Great Southern, Kimberley Midwest, Pilbara , South West and Wheatbelt are available from WA Country Health Services.
The Health and Disability Services Complaints Office’s (HaDSCO) Freecall: 1800 813 583
Commonwealth Home Support Programme
WA Health Services Directory
National Health Service Directory
|Information and advice
Infoxchange Service Seeker
Kids Help Line. Freecall: 1800 55 1800
Legal Aid - WA
Lifeline. Phone: 13 11 14
Mensline Australia. Phone: 1300 789 978
Advance Care Planning Australia: Information on advance care planning
Public Trustee of WA
|Equipment and supplies
||Indigo - Independent Living Centre WA
Western Australian Community Aids and Equipment Program
In some cases the Australian government also funds payments to help with the cost of running medical equipment at home, such as a dialysis machine or an oxygen concentrator.
|Transport and Travel
||Accessible public transport in WA
Angel Flight Australia Coordinates non emergency flights for financially and medically needy people. Freecall: 1300 726 567
Australian Transport for the Disabled. Car hire with disabled access and self drive vehicles
Australian Disability Parking Scheme
Buses, Trains and Public Transport information from WA Government
Department of Transport Taxi subsidy scheme. Phone: 1300 660 147
National Public Toilet Map
Patient Assisted Travel Scheme (PATS) (WA)
Patient Transfer Service
Transperth Free travel is available to people with disabilities that currently hold a carer concession card
||Australian Red Cross. Freecall: 1800 733 276
Carers' support and other payments
Disability support pension
Health care card
Department of Veterans’ Affairs provides access to a range of services for veterans and war widow/widowers
Disability Services Commission
|Help within your home
||The Commonwealth Government funds a range of services for older Australians. You can find details at the myagedcare website.
The Australian Government Commonwealth Home Support Programme
If you want to stay in your own home, but need some help with daily tasks, or require entry level care, the Commonwealth Home Support Programme may be able to help.
Home modification: Better Health Channel provides a checklist for use when considering home modifications
Meals on Wheels
Meals on Wheels (WA)
||The Complaint Line website provides guidance on how to make a complaint about health practitioners, with the details for each state, for AHPRA and provides links to other health professional associations.
The Australian Government Aged Care Quality and Safety Commission site gives consumers guidance on how to lodge a complaint or raise a concern. This website links to the official online complaint lodgement form which allows the complainant to choose the level of privacy of the complaint.