Use these links to find practical support or services in Western Australia (WA), or to put you in touch with support groups.
Last updated 03 January 2019
|Palliative Care Organisations
||Palliative Care WA. Phone: 1300 551 704
Palliative Care Australia. Phone: (02) 6232 0700
|Carers Support and respite
||Australian Red Cross. Freecall: 1800 441 014
Carers WA. Phone: 1300 227 377
Commonwealth Respite and Carelink Centre
Phone: 1800 052 222
Healthdirect lists resources for those caring for others as well as information on respite care and residential care
Myagedcare website has some helpful information for carers. Freecall: 1800 200 422
The Mental Illness Fellowship of Australia produces a brochure (101kb pdf) outlining the types of help available to carers
For young carers: Young Carers Australia - Western Australia
Carer Gateway provides an easy way to find respite service providers in your area.
Commonwealth Home support Programme. There is also a National Carer Counselling Program on Freecall: 1800 242 636.
Myagedcare provides an overview of respite care and eligibility and assessment
Freecall: 1800 200 422
||Aged Care Assessments
Home assessments are conducted by Occupational Therapists from your local Aged Care assessment Team. You can use the ACAT finder tool on the myagedcare website to locate your local ACAT (sometimes called ACAS), by searching either by state and suburb, or by typing in your postcode.
Carers Australia: Information sheets on dealing with hospitals
Health Direct Australia. Phone: 1800 022 222
GP helpline. For after-hours medical advice when you cannot access your usual GP, call the GP helpline on 1800 022 222 for assistance.
Health services for Goldfields, Great Southern, Kimberley Midwest, Pilbara , South West and Wheatbelt are available from WA Country Health Services.
The Health and Disability Services Complaints Office’s (HaDSCO) Freecall: 1800 813 583
Commonwealth Home Support Programme
WA Health Services Directory
National Health Service Directory
|Information and advice
||Commonwealth Respite and Carelink Centre. Phone: 1800 052 222
Infoxchange Service Seeker
Kids Help Line. Freecall: 1800 551 800
Legal Aid - WA
Lifeline. Phone: 13 11 14
Mensline Australia. Phone: 1300 789 978
Advance Care Planning Australia: Information on advance care planning
Public Trustee of WA
|Equipment and supplies
||Independent Living Centre WA
National Palliative Care Equipment Program provides equipment loans to families. For more information about the program and how to access equipment, contact Palliative Care WA Inc. Phone: 1300 551 704
|Transport and Travel
||Accessible public transport in WA
Angel Flight Australia Coordinates non emergency flights for financially and medically needy people. Freecall: 1300 726 567
Australian Transport for the Disabled. Car hire with disabled access and self drive vehicles
Australian Disability Parking Scheme
Buses, Trains and Public Transport information from WA Government
Department of Transport Taxi subsidy scheme. Phone: 1300 660 147
National Public Toilet Map
Patient Assisted Travel Scheme (PATS) (WA)
Patient Transfer Service
Transperth Free travel is available to people with disabilities that currently hold a carer concession card
||Australian Red Cross. Freecall: 1800 810 710
Carers' support and other payments
Disability support pension
Health care card
Department of Veterans’ Affairs provides access to a range of services for veterans and war widow/widowers
Disability Services Commission
|Help within your home
||The Commonwealth Government funds a range of services for older Australians. You can find details at the myagedcare website.
The Department of Social Services Commonwealth Home Support Programme
If you want to stay in your own home, but need some help with daily tasks, or require entry level care, the Commonwealth Home Support Programme may be able to help.
Home modification: Better Health Channel provides a checklist for use when considering home modifications
Meals on Wheels
Meals on Wheels (WA)
||The Complaint Line website provides guidance on how to make a complaint about health practitioners, with the details for each state, for AHPRA and provides links to other health professional associations.
The Australian Government Aged Care Quality and Safety Commission site gives consumers guidance on how to lodge a complaint or raise a concern. This website links to the official online complaint lodgement form which allows the complainant to choose the level of privacy of the complaint.