Use these links to find practical support or services in Queensland (QLD), or to put you in touch with support groups.
|Palliative Care Organisations
||Palliative Care QLD Inc. Phone: 1800 660 055
PalAssist Palliative Care Helpline (QLD Based)
Phone: 1800 772 273
Palliative Care Australia. Phone: (02) 6232 0700
|Carers Support and respite
Commonwealth Respite and Carelink Centre
Phone: 1800 052 222
Compassionate Friends QLD (Bereavement)
Phone: (07) 3254 2585
Healthdirect lists resources for those caring for others as well as information on respite care and residential care
Karuna is a charity organisation offering services including home care and counselling within Queensland
Myagedcare website has some helpful information for carers. Phone: 1800 200 422
The Mental Illness Fellowship of Australia produces a brochure (101kb pdf) outlining the types of help available to carers
For young carers: Young Carers Australia - Queensland
Carer Gateway provides an easy way to find respite service providers in your area.
Commonwealth Home support Programme. There is also a National Carer Counselling Program on Freecall: 1800 242 636.
Myagedcare provides an overview of respite care and eligibility and assessment
Freecall: 1800 200 422
Care Connect is a not-for-profit organisation which offers respite and other services. Phone: 1800 116 166
||Aged Care Assessments
Home assessments are conducted by Occupational Therapists from your local Aged Care assessment Team. You can use the ACAT finder tool on the myagedcare website to locate your local ACAT (sometimes called ACAS), by searching either by state and suburb, or by typing in your postcode.
Carers Australia: Information sheets on dealing with hospitals
13 HEALTH is a 24-hour, seven-day-a-week statewide service providing access to health information, triage and referral. Phone: 13 432 584
Queensland Government’s Community Care Program
Queensland Government’s Find a Health Service by type and location
Office of the Health Ombudsman
Phone: 13 36 46
GP helpline. For after-hours medical advice when you cannot access your usual GP, call the GP helpline on 1800 022 222 for assistance.
National Health Service Directory
|Information and advice
||Advance Health Directive
Cancer Counselling Service
Commonwealth Respite and Carelink Centre. Phone: 1800 052 222
Disability & Aged Information Service
Freecall: 1800 177 120
Infoxchange Service Seeker
Kids Help Line. Freecall: 1800 55 1800
Legal Aid Queensland
Lifeline. Phone: 13 11 14
Mensline Australia. Phone: 1300 789 978
Advance Care Planning Australia: Information on advance care planning
|Equipment and supplies
National Palliative Care Equipment Program provides equipment loans to families. For more information contact Palliative Care QLD Inc.
Freecall: 1800 660 055
|Transport and Travel
||Angel Flight Australia Coordinates non emergency flights for financially and medically needy people. Freecall: 1300 726 567
Australian Transport for the Disabled. Car hire with disabled access and self drive vehicles
Cancer Council Queensland Transport Service
Disability parking permits
National Public Toilet Map
Patient Travel Subsidy Scheme (PTSS) (QLD)
Taxi subsidy scheme
Translink accessible services
Carers' support and other payments
Disability support pension
Health care card
Department of Veterans’ Affairs provides access to a range of services for veterans and war widow/widowers
|Help within your home
||The Commonwealth Government funds a range of services for older Australians. You can find details at the myagedcare website.
Centacare Community Care Services
Commonwealth Home Support Programme
If you want to stay in your own home, but need some help with daily tasks, or require entry level care, the Commonwealth Home Support Programme may be able to help.
Home modification: Better Health Channel provides a checklist for use when considering home modifications
Queensland government's Home modifications information
Meals on Wheels
Queensland Meals on wheels
||The Complaint Line website provides guidance on how to make a complaint about health practitioners, with the details for each state, for AHPRA and provides links to other health professional associations.
The Australian Government Aged Care Quality and Safety Commission site gives consumers guidance on how to lodge a complaint or raise a concern. This website links to the official online complaint lodgement form which allows the complainant to choose the level of privacy of the complaint.
Last updated 03 January 2019