Queensland

Use these links to find practical support or services in Queensland (QLD), or to put you in touch with support groups.

Palliative Care Organisations Palliative Care QLD Inc. Phone: 1800 660 055

PalAssist Palliative Care Helpline (QLD Based)
Phone: 1800 772 273

Palliative Care Australia. Phone: (02) 6232 0700
Carers Support and respite Carers Queensland

Commonwealth Respite and Carelink Centre
Phone: 1800 052 222

Compassionate Friends QLD (Bereavement)
Phone: (07) 3254 2585

Healthdirect lists resources for those caring for others as well as information on respite care and residential care

Karuna is a charity organisation offering services including home care and counselling within Queensland

Myagedcare website has some helpful information for carers. Phone: 1800 200 422

The Mental Illness Fellowship of Australia produces a brochure (101kb pdf) outlining the types of help available to carers

For young carers: Young Carers Australia - Queensland

Respite Care
ACRO - All Cultures Respite Options offers short-term respite for carers who live at home with a person with an intellectual disability. They have offices in 5 states.
Phone: (08) 8234 5550


Commonwealth Home support Programme. There is also a National Carer Counselling Program on Freecall: 1800 242 636.

Myagedcare provides an overview of respite care and eligibility and assessment
Freecall: 1800 200 422

Care Connect is a not-for-profit organisation which offers respite and other services. Phone: 1800 116 166
Health Services Aged Care Assessments
Home assessments are conducted by Occupational Therapists from your local Aged Care assessment Team. You can use the ACAT finder tool on the myagedcare website to locate your local ACAT (sometimes called ACAS), by searching either by state and suburb, or by typing in your postcode.

Carers Australia: Information sheets on dealing with hospitals

13 HEALTH is a 24-hour, seven-day-a-week statewide service providing access to health information, triage and referral. Phone: 13 432 584

Queensland Government’s Community Care Program

Queensland Government’s Find a Health Service by type and location

Office of the Health Ombudsman
Phone: 13 36 46

GP helpline. For after-hours medical advice when you cannot access your usual GP, call the GP helpline on 1800 022 222 for assistance.

National Health Service Directory  
Information and advice Advance Health Directive
 
Cancer Counselling Service

Commonwealth Respite and Carelink Centre. Phone: 1800 052 222

Disability & Aged Information Service
Freecall: 1800 177 120
Email: disabilityinfo@disability.qld.gov.au

Infoxchange Service Seeker

Kids Help Line. Freecall: 1800 55 1800

Legal Aid Queensland

Lifeline. Phone: 13 11 14 

Mensline Australia. Phone: 1300 789 978

Advance Care Planning Australia: Information on advance care planning
Equipment and supplies LifeTech Queensland

National Palliative Care Equipment Program provides equipment loans to families. For more information contact Palliative Care QLD Inc.
Freecall: 1800 660 055
Transport and Travel

Angel Flight Australia Coordinates non emergency flights for financially and medically needy people. Freecall: 1300 726 567

Australian Transport for the Disabled. Car hire with disabled access and self drive vehicles

Cancer Council Queensland Transport Service

Disability parking permits

National Public Toilet Map

Taxi subsidy scheme

Translink accessible services

Financial Assistance Centrelink
Carers' support and other payments
Disability support pension
Health care card

Department of Veterans’ Affairs provides access to a range of services for veterans and war widow/widowers
Help within your home The Commonwealth Government funds a range of services for older Australians. You can find details at the myagedcare website.

Centacare Community Care Services

Disability Queensland Local Area Co-ordination

Commonwealth Home Support Programme
If you want to stay in your own home, but need some help with daily tasks, or require entry level care, the Commonwealth Home Support Programme may be able to help.

Home modification: Better Health Channel provides a checklist for use when considering home modifications

Queensland government's Home modifications information

Meals on Wheels
Queensland Meals on wheels
Complaints Process The Complaint Line website provides guidance on how to make a complaint about health practitioners, with the details for each state, for AHPRA and provides links to other health professional associations.

The Australian Government Aged Care Complaints Commissioner site gives consumers guidance on how to lodge a complaint or raise a concern. This website links to the official online complaint lodgement form which allows the complainant to choose the level of privacy of the complaint.

Last updated 06 December 2017