Use these links to find practical support or services in Queensland (QLD), or to put you in touch with support groups.

Palliative Care Organisations Palliative Care QLD Inc. Phone: 1800 660 055

PalAssist Palliative Care Helpline (QLD Based)
Phone: 1800 772 273

Palliative Care Australia. Phone: (02) 6232 0700
Carers Support and respite Carers Queensland

Compassionate Friends QLD (Bereavement)
Phone: (07) 3254 2657

Healthdirect lists resources for those caring for others as well as information on respite care and residential care

Karuna is a charity organisation offering services including home care and counselling within Queensland

Myagedcare website has some helpful information for carers. Phone: 1800 200 422

For young carers: Young Carers Australia - Queensland

Respite Care
Carer Gateway provides an easy way to find respite service providers in your area. Phone: 1800 422 737

Commonwealth Home support Programme

Carer Gateway Australia has a Carer Counselling Program Freecall 1800 422 737, or go to the webpage and Request a Callback and they will ring you

Myagedcare provides an overview of respite care and eligibility and assessment
Freecall: 1800 200 422

Care Connect is a not-for-profit organisation which offers respite and other services. Phone: 1800 692 464
Health Services Aged Care Assessments
The first step to access government-funded care services is to speak with My Aged Care services about arranging for an assessment by calling 1800 200 422. If you have been assessed and are ready to find a suitable local service provider visit Find a provider on the My Aged Care pages.

Aged Care Guide has a list of respite services in your state

Carers Australia: Information sheets on dealing with hospitals

13 HEALTH is a 24-hour, seven-day-a-week statewide service providing access to health information, triage and referral. Phone: 13 432 584

Queensland Government’s Community Support Scheme

Queensland Government’s Find a Health Service by type and location

Office of the Health Ombudsman
Phone: 13 36 46

GP helpline. For after-hours medical advice when you cannot access your usual GP, call the GP helpline on 1800 022 222 for assistance.

National Health Service Directory  
Information and advice Advance Health Directive
Cancer Counselling Service

Carer Gateway

Queensland Government information for People with disability
Enquiries: 13 74 68
Email: disabilityinfo@disability.qld.gov.au

Infoxchange Service Seeker

Kids Help Line. Freecall: 1800 55 1800

Legal Aid Queensland

Lifeline. Phone: 13 11 14 

Mensline Australia. Phone: 1300 789 978

Advance Care Planning Australia: Information on advance care planning
Equipment and supplies LifeTech Queensland

Medical Aids Subsidy Scheme

In some cases the Australian government also funds payments to help with the cost of running medical equipment at home, such as a dialysis machine or an oxygen concentrator.
Transport and Travel Angel Flight Australia Coordinates non emergency flights for financially and medically needy people. Freecall: 1300 726 567

Australian Transport for the Disabled. Car hire with disabled access and self drive vehicles

Cancer Council Queensland Transport Service

Disability parking permits

National Public Toilet Map

Patient Travel Subsidy Scheme (PTSS) (QLD)

Taxi subsidy scheme

Translink accessible services
Financial Assistance Centrelink
Carers' support and other payments
Disability support pension
Health care card

Department of Veterans’ Affairs provides access to a range of services for veterans and war widow/widowers
Help within your home The Commonwealth Government funds a range of services for older Australians. You can find details at the myagedcare website.

Centacare Community Care Services

Commonwealth Home Support Programme
If you want to stay in your own home, but need some help with daily tasks, or require entry level care, the Commonwealth Home Support Programme may be able to help.

Home modification: Better Health Channel provides a checklist for use when considering home modifications

Queensland government's Home modifications information

Meals on Wheels
Queensland Meals on wheels
Complaints Process The Complaint Line website provides guidance on how to make a complaint about health practitioners, with the details for each state, for AHPRA and provides links to other health professional associations.

The Australian Government Aged Care Quality and Safety Commission site gives consumers guidance on how to lodge a complaint or raise a concern. This website links to the official online complaint lodgement form which allows the complainant to choose the level of privacy of the complaint.

Last updated 07 August 2020