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The views and opinions expressed in our blog series are those of the authors and are not necessarily supported by CareSearch, Flinders University and/or the Australian Government Department of Health.
12/09/2018 11:27 AM
Thankyou for this report. I have uploaded it onto LinkedIn because I personally feel very strongly about organisations who don't provide residents, family or their staff with a senior staff manager who focuses on communications/planing across the group. I have been this person in facilities who have made my role in this area redundant, favoring their importance for data collection and policy writing. None of which provides personal help at difficult times. Poor communication is at the core of many impass situations between organisation and family.