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Australian Capital Territory

Use these links to find practical support or services in the Australian Capital Territory (ACT), or to put you in touch with support groups.

Palliative Care Organisations ACT Palliative Care Society Inc.  Phone: (02) 6273 9606

Home Based Palliative Care Program:
ACT Community Health Service Community Nurses. Phone: (02) 6205 2600

Palliative Care Australia. Phone: (02) 6232 4433 or Freecall: 1800 660 055
Carers Support and respite Carers ACT

Commonwealth Respite and Carelink Centre.  
Phone: 1800 052 222

Compassionate Friends ACT (Bereavement). 
Phone: (02) 6286 6134

Healthdirect lists carer resources and 22 current links to information to help carers and families

Myagedcare website has some helpful information for carers. Phone: 1800 200 422

The Mental Illness Fellowship of Australia produces a brochure (101kb pdf) outlining the types of help available to carers

Working Carers Gateway contains a number of pages with helpful information for the carer who must balance working with caregiving

For young carers: Young Carers Australia - ACT
Phone: 1800 242 636

Respite Care
ACRO - All Cultures Respite Options offers short-term respite for carers who live at home with a person with an intellectual disability.  They have offices in 5 states.
Phone: (08) 8234 5550

ACT Respite Options  Phone: 13 22 81

Australian Government National Respite for Carers Program (NRCP). There is also a National Carer Counselling Program on Freecall: 1800 242 636.

Myagedcare provides an overview of respite care eligibility. Freecall: 1800 200 422

The Wesley Mission also provides services which are outlined on their website
Health Services Aged Care Assessments
Home assessments are conducted by Occupational Therapists from your local Aged Care assessment Team. You can use the ACAT finder tool on the myagedcare
website to locate your local ACAT (sometimes called ACAS), by searching either by state and suburb, or by typing in your postcode.

Carers Australia: Information sheets on dealing with hospitals

Community Health Services

Health Ombudsman Phone: (02) 6205 2222

GP helpline. For after-hours medical advice when you cannot access your usual GP, call the GP helpline on 1800 022 222 for assistance.

National Health Service Directory

ACT Government Health Service Finder
Information and advice ACT Eden Monaro Cancer Support Group

Volunteering and CONTACT ACT

Commonwealth Respite and Carelink Centre. Phone: 1800 052 222
Infoxchange Service Seeker

Kids Help Line. Freecall: 1800 551 800

Legal Aid (ACT)

Lifeline. Phone: 13 11 14 

Mensline Australia. Phone: 1300 789 978

Respecting Patient Choices: Information on advance care planning

Women’s Information and Referral Centre 
Equipment and supplies ACT Equipment Scheme

Independent Living Centre 

National Palliative Care Equipment Program provides equipment loans to families. For more information about the program and how to access equipment, phone (02) 6273 9606.
Transport and Travel Action ACT Bus Service Information on accessible travel

Angel Flight Australia Coordinates non emergency flights for financially and medically needy people. Freecall: 1300 726 567

Australian Transport for the Disabled. Car hire with disabled access and self drive vehicles.

National Public Toilet Map

Taxi subsidy scheme. Phone: (02) 6205 1012
Financial Assistance Care Inc. Financial Counseling Service and the Consumer Law Centre of the ACT

Carers' support and other payments
Disability support pension
Health care card

Department of Veterans’ Affairs provides access to a range of services for veterans and war widow/widowers
Help within your home The Commonwealth Government funds a range of services for older Australians. You can find details at the myagedcare website.

Community and at home support

The Department of Social Services Commonwealth Home Support Programme
If you want to stay in your own home, but need some help with daily tasks, or require entry level care, the Commonwealth Home Support Programme may be able to help.

Home modification: Better Health Channel provides a checklist for use when considering home modifications

Meals on Wheels
Complaints Process The Complaint Line website provides guidance on how to make a complaint about health practitioners, with the details for each state, for AHPRA and provides links to other health professional associations.

The Australian Government Aged Care Complaints Scheme gives consumers guidance on how to lodge a complaint or raise a concern. This website links to the official online complaint lodgement form which allows the complainant to choose the level of privacy of the complaint.

Last updated 31 August 2015