Palliative Care Self Assessment (PaCSA) online portal

A continuous quality improvement program for palliative care services

Palliative Care Australia iPACSA logos the national peak body for palliative care in Australia representing all those who work towards high quality palliative care for all Australians. PCA encourages palliative care services to register for its Palliative Care Self-Assessment Portal (PaCSA), a continuous quality improvement program.

Palliative Care Self Assessment (PaCSA) provides services with an online portal to self-assess against the National Palliative Care Standards (5th ed.), mapped against the National Safety and Quality Health Service Standards (2nd ed.), resulting in a quality improvement action plan.

Services will be supported in this process through access to quality improvement tools for patient and family/carer surveys, documentation audit tool, evidence gathering information and links to evidence based resources in palliative care, quality improvement and service development. PaCSA will also allow services to upload stories to demonstrate quality improvement activities that they can select to be available only within their own services or to the PaCSA community as a whole, to engage with each other.

PaCSA is built to support a 24 month cycle of self-assessment, however at any time in that cycle, services can update their quality improvement action plan, building on their evidence and increasing the efficiency of assessment each subsequent time. Reports from completed survey tools and documentation audits can also be accessed at any time giving flexibility to the service.

To register and get started visit the PaCSA online Portal

For any queries or further information, please email


Last updated 12 November 2020