Finding Information

There has been a flood of information since the first reports of COVID-19 infection in early 2020. Some of it is true and some is not. Knowing where to find information that is trustworthy and based on facts is important. Here we connect you with reliable sources of information to help you understand what COVID-19 is, what is happening, and what you can do.

Australian Government Department of Health


Victoria State Government Health and Human Services

World Health Organization

Advice for public including: 

State Based Health Information on COVID-19




Infographic on Coronavirus (COVID-19) explaining how to avoid infection or spreading the virusAvoiding Infection

Watch video - How to wear a fabric mask safely.


Who to contact

Getting more information

Answers to many of your questions are available on the websites listed above.

You can call the National Coronavirus (COVID-19) Health Information Line on 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.

There is also a phone number of each state or territory public health agency.

You can also visit the following websites:



Page updated 31 March 2020