Communication Strategies

It is also important to provide the GP with up-to-date written information on the resident’s clinical status, prior to the case conference, including the reason that the staff consider a case conference necessary, topics to be discussed, outcomes expected (eg, a medication change or advance care plan) and indicating if additional assessments are needed by the GP.
  • Follow up a phone invitation to the GP with a fax, as a formal measure to ensure practice staff book the case conference into the GP's appointment schedule.
  • A few days before the case conference, telephone the practice to check that the GP will be attending.
  • After the case conference, forward to the GP a copy of the consent and notes from the case conference for the GP’s records and so (s)he can claim the case conference item number.

Last updated 02 September 2015