Education and Training

A highly trained and qualified staff is essential to delivering quality aged care and quality end-of-life care.

Aged care workforce

Personal carers in residential aged care or community based care workers will require a qualification from the vocational education and training sector, such as Certificate Level III or IV in Aged Care, or Home and Community Care.

The Aged Care Education and Training Incentive Program provides incentive payments. This is for eligible aged care workers including nurses and care workers who undertake specified education and training programs.

The Aged Care workforce fund provides funds to support the aged care workforce. This is to build the capacity and skills of the aged care sector to improve quality of care.

Learning about palliative care and end-of-life care

National registration requires all nurses and midwives to meet the continuing professional development (CPD) standards. Self-directed learning can contribute to these requirements.

There are various resources and modules available to help those working in residential aged care learn more about palliative care:

  • My Learning (RAC)
    This module will help staff to understand and use the resources in the RAC Hub when planning care for residents.
  • Aboriginal and Torres Strait Islander peoples palliative care resource kit
    This publication provides strategies and training material to support staff in mainstream health services to provide culturally appropriate palliative care to Aboriginal and Torres Strait Islander peoples.
  • Program of Experience in the Palliative Approach (PEPA)
    PEPA aims to improve the quality, availability and access to palliative care for people who are dying, and their families. This is achieved by improving the skills and expertise of health practitioners and enhancing collaboration between service providers through funded clinical workforce placements or workshops.
  • Web-based learning
    This CareSearch resource provides information on a range of online teaching resources in palliative care. It includes modules on aged care issues, palliative care considerations such as symptom management and decision making, and nursing issues.


Last updated 24 January 2017