Specialized cancer counselling – An alternative career choice for oncology nurses.

Oncology nurses are in a unique position to make a difference for people who have cancer. Due to limited hospital stays and reduction in staff and resources, many people experiencing cancer are missing out on the information and support they may require to cope with their cancer experience. In 1990, the Anti-Cancer Council of Victoria started a Cancer Information and Support Service (CISS) which provides up to date information about cancer, counselling and linkage with community resources through the Cancer Helpline, and the Breast Cancer Support Service. The service is provided by experienced oncology nurse counsellors and is an adjunct to the care provided by health professionals. It is a confidential and anonymous service, and accessible to all Victorians for the cost of a local call. In 1997, 28,000 contacts were made to CISS, with the numbers increasing each year. To cope with this increasing need we have begun a pilot program, in collaboration with the Alfred Hospital, which places a cancer nurse counsellor in the hospital to meet the needs of patients and families. The cancer nurse counsellor uses the CISS database which is updated daily with information on cancer and resources, allowing the nurse immediate access. This oral presentation will elaborate on the role of the nurse counsellor both within the CISS and as an outreach position at the Alfred Hospital.