caring@home packages for carers - for Queensland services only

The caring@home package for carers is designed to support one-on-one training by health professionals who are teaching a carer to help manage breakthrough symptoms safely using subcutaneous medicines for a person who chooses to be cared for, and to die at home, if possible. 

This free package provides practical information that carers can refer to at any time and is appropriate for all jurisdictions in Australia. 

PallConsult has partnered with caring@home to produce limited caring@home packages for carers to support the provision of best-practice palliative care in Queensland.

Queensland services providing community palliative care are able to order 5 packages. Please submit your details via the below form.

If your service is located in another State or Territory, please visit the caring@home website to order your carer packages or for more information about: 

  • Resources for Aboriginal and Torres Strait Islander families
  • Resources translated into nine commonly-spoken languages
  • Education and apps for health professionals
  • Policy and procedure documents.


  • The package


    Description of components

    Order quantity
    (max 5)

    Regular caring@home package for carers


    Please refer to the list of components below


  • Organisation / Service Details

  • Delivery address. Queensland services only.



  • By ticking the box, you are confirming that your Service provides such 24-hour support.
    If your Service does not provide such 24-hour support, for patient and carer safety, we are unable to supply these resources.

    PLEASE NOTE: For patient safety, the caring@home resources must be used only by services that provide a 24-hour oncall phone number for carers, to provide appropriate advice about managing subcutaneous medicines.

    Please allow approximately 3 weeks for processing and delivery of your order.

    ENQUIRIES:     Email: pallconsult@health.qld.gov.au     Phone: 07 3156 9733


Components - caring@home package for carers

Item Description

caring@home package for carers - This package contains resources for carers. It can be used to facilitate one-on-one training by nurses to carers who are helping to manage breakthrough symptoms safely using subcutaneous medicines. 

A practical handbook for carers: Helping to manage breakthrough symptoms safely using subcutaneous medicines  The handbook provides written and pictorial material with all the information the carer needs to help manage breakthrough symptoms safely using subcutaneous medicines. 
Writing a label, opening an ampoule and drawing up medicine: A step-by-step guide  This illustrated guide explains how to label a syringe correctly, open an ampoule and draw up medicine using a step-by-step approach.
Giving medicine using a subcutaneous cannula: A step-by-step guide  This illustrated guide explains how to give medicine through a subcutaneous cannula using a step-by-step approach. 
Medicines diary The medicines diary is for carers to record all the subcutaneous medicines that are given. 
Symptoms and medicines: Colour-coded fridge chart  A visual chart to list the medicines prescribed and the breakthrough symptoms that they treat. A space is included to add another medicine for another symptom, if required. 
A practice demonstration kit The demonstration kit is used to practise giving medicines through a subcutaneous cannula. 
Sharps container  This is an approved container for disposal of needles and glass ampoules. 
Short training videos for carers  Videos are available that show how to do each step when giving a subcutaneous medicine.
These videos will either be contained on a USB stick in the carers package OR you will need to download them. Videos can be viewed or downloaded from caringathomeproject.com.au/training videos
 caring@home resources for nurses
Information brochure for carers  Nurses can use this brochure to introduce the carer to how they can help to manage breakthrough symptoms safely using subcutaneous medicines. 
One-on-one training checklist and carer post-training competency assessment  This checklist is used to guide the one-on-one training session with the carer, and to check carer competency after the training session. 
Syringe labels  The syringe labels are pre-printed and colour-coded for eight (8) commonly-used palliative care symptom management medicines. Blank labels are included in case other medicines are prescribed. 


Page last updated 4 April 2024