Terms and Conditions of use

PLEASE TAKE THE OPPORTUNITY TO READ THIS IMPORTANT NOTICE


The Flinders University CareSearch Project is funded by the Australian Government Department of Health and Aged Care. The app formerly known as the ‘palliAGEDgp’ App has recently been updated and renamed as the ‘CareSearchgp’ App (“the App”) and is managed by the CareSearch Project Team at Flinders University. The App is designed to not only support the provision of care to older Australians living in residential aged care or at home, but also to improve the quality of palliative care delivered to patients across their entire life journey.

Editorial control over the content contained within the App is exercised by the National CareSearch Advisory and Review groups. Details on these groups can be found on the CareSearch website’s Governance webpage.

Information and Content

Although we have attempted to ensure the information published in the App, including all content, research data, surveys, forums/chat rooms and commentary (“Information”), is as accurate and complete as possible, such Information may change from time to time. This may be because further research is developed and becomes available. Practice may also vary according to what is available locally (e.g., particular medications) and the experience and expertise of local health professionals. In addition, the Information is necessarily of a general nature, and health professionals should use their best clinical judgement in regard to how the Information is used.

Clinical information and materials in the App do not and are not intended to replace clinical judgement.

Individual GPs and other health professionals remain responsible for:

  • Comprehensive assessment of the patient, ensuring the appropriateness and suitability of the guidance material available on the App, and
  • Providing care within their scope of practice, meeting all legislative requirements, and maintaining standards of professional conduct.

Individuals should always seek professional medical care and advice as required.

To the maximum extent permitted by law, we make no warranties, expressed or implied, regarding errors or omissions in the Information and we assume no liability or responsibility for any injury, loss or damage resulting from the use of or reliance upon the Information provided in the App. All access to and use of the Information is at the risk of the user.

In the App, we may provide links to a number of other websites. The inclusion of these links does not mean that they or the information, products, or services contained in those websites are endorsed or recommended by us. We do not exercise any control over the content on these websites, and you are subject to the other website's applicable privacy policy and terms when you leave our App. We are not responsible for the use by you of a link where a commercial charge applies. Individual users are responsible for any charges applied by other websites or providers that their use may incur.

We are not influenced by sponsorship, and express advertising or implied endorsement for any commercial products or services is strictly prohibited. Reference on our App to any specific commercial products, process, service, manufacturer, company, or trade mark does not constitute its endorsement or recommendation by us.

Privacy

The Privacy Act 1988 (“Privacy Act”) and the Australian Privacy Principles (“APPs”) generally apply to the private sector and all health service providers. Although the University is not bound to comply with the Privacy Act, it has adopted a Privacy Policy (229kb pdf) and is committed to applying best practice to the protection of individuals’ privacy by upholding the APPs as set out in the Privacy Act and applying substantially the same processes and thresholds to data breaches as if it were bound by the Privacy Act.

Notwithstanding this, you should be aware that there are inherent risks associated with the use of the Internet for the transmission of personal or private information. We disclaim any liability for such risks to the extent that they are outside of our reasonable control and otherwise we disclaim liability to the fullest extent permitted by law.

The App does not have the functionality to retain or store any personal information within the App or in the back-end server. The University will only record your email address and personal information if you choose to:

We will only record your email address and personal information when you:

  • Send us a message via direct email, or
  • Complete a feedback form, which includes a request for the Project Team to communicate with you directly.

The collection and use of your personal information is subject to the University’s Privacy Policy (229kb pdf). Your email address and personal details will only be used by us for the purpose for which you have provided it. Your email address will not be added to any mailing lists without your permission. We will not give anyone outside of the University your email address or any other personal details provided by you, unless you consent to this in writing, or we are required to do so by law. No attempt will be made to identify individual users or their interactions except where required by law.

When you install and use the App, we automatically log (for statistical purposes) some, or all, of the following anonymous information about your session including:
  • Number of times screens are viewed, and frequency of resources viewed during App sessions,
  • Number of interactions with the interactive features within the interface of the App, and
  • Data relating to your interactions with the Flinders University App store accounts (both iOS and Android Play where permission to the store is provided).

When using the form and e-mail function within the App, we do not hold nor store any information relating to the addressee or the content of the email. Email distribution uses the device’s native email program, and this is external to all functionalities of the App. Users are solely responsible for the management of the privacy and security of any patient or personal information used in conjunction with sending emails or forwarding forms completed within the App.

Copyright

The information authored by or on behalf of us and published within the App is subject to all our intellectual property rights arising under law and statute, including the Copyright Act 1968. Permission is given for users to view, print and use the information via the Internet and in electronic form, provided that it is for personal, domestic, or genuine research purposes only and for purposes associated with the use of the App. We do not give permission for any use of the information for commercial purposes.

No information authored by or on behalf of us may be copied, modified, or reproduced in any way without our written permission.
Please email any questions or concerns about the App to: caresearch@flinders.edu.au


Last updated 13 February 2024