Author
  • Margaret Young1
Organisation
  • Eastern Palliative Care Association1
Year

2018

Excerpt
Margaret Young lectured in Communication in the Health and Community Services Department of Box Hill TAFE for 15 years. After retirement, she volunteered at The Smith Family, Vision Australia and Eastern Palliative Care. Margaret has worked as a volunteer in various areas at Eastern Palliative Care for eleven years. Currently she is a Home Visitor and part of the Bereavement Administration team. For the past two years, she has managed Eastern Palliative Care's Ambassador Program; a team of volunteers with a charter to educate the broader community about palliative care.

Abstract
Author: Margaret Young

This presentation will discuss the creation of Eastern Palliative Care's Ambassador Program. It will cover the nuts and bolts of development: creating mailing lists, choosing and training volunteer Ambassadors, developing the broad content of presentations, including creation of a Power Point presentation and the development of a system that responds to requests for speakers. This latter aspect requires personnel to liaise with organizations about the length and content of presentations. It has been important to stress that the content is informational and not therapeutic.

The main content of this presentation will be a discussion of the myths about palliative care that are addressed in presentations, and the feedback received from audiences. It is also important to be prepared for questions regarding the Assisted Dying legislation.

In our experience, audiences are surprised by the breadth of programs offered, the varying lengths of time in palliative care, the depth of care offered, and most importantly, that palliative care is often about quality of life, rather than death.